Privacy Policy

1. Data Controller

In accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018 on Personal Data Protection and Digital Rights, the data controller is:

MARBCN EVENTS
Carrer Bassa Rodona 14
08870 Sitges, Barcelona, Spain
Email: info@marbcn.com

2. Personal Data We Collect

Through eventossitges.com, we may collect personal information when customers purchase tickets, make bookings, contact us or use our services.

• First and last name.
• Email address.
• Telephone number.
• Billing information.
• Order and booking information.
• Information provided in enquiries.
• Technical information, IP address and cookies where applicable.

Payments are processed through the payment providers enabled in our Shopify store. MARBCN EVENTS does not need to store complete payment card details.

3. Purposes of Processing

We use personal information to:

• Manage event ticket purchases and bookings.
• Process orders and send confirmations.
• Respond to enquiries.
• Handle changes, issues and refunds.
• Meet legal, accounting and tax obligations.
• Maintain website security and operation.
• Send marketing communications when a valid legal basis exists.

4. Legal Bases for Processing

• Contract: processing orders, bookings and tickets.
• Legal obligation: complying with tax and accounting rules.
• Consent: marketing and non-essential technologies where consent is required.
• Legitimate interests: security, fraud prevention and certain enquiries where appropriate.

5. Required Information

Information marked as required during checkout is necessary to process orders and bookings.

Without this information, we may be unable to complete the purchase or provide the requested service.

6. Data Recipients

Personal information may be processed by providers necessary to operate our services, including:

• Shopify, our e-commerce platform.
• Payment processing providers.
• Technology and communication providers.
• Public authorities where legally required.

Service providers acting as data processors must provide the required contractual safeguards.

7. International Data Transfers

Some technology providers, including Shopify, may process personal data outside the European Economic Area.

Applicable international transfers must rely on valid GDPR transfer mechanisms and safeguards.

8. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected and any applicable legal retention obligations.

Marketing information is retained while a valid legal basis exists, until consent is withdrawn or an objection is made, where applicable.

9. Your Rights

Under applicable data protection law, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion where appropriate.
• Object to processing.
• Restrict processing.
• Request data portability.
• Withdraw consent.
• Exercise rights concerning automated decisions where applicable.

To exercise these rights, contact info@marbcn.com .

You may also lodge a complaint with the Spanish Data Protection Agency (AEPD) .

10. Cookies

This website may use cookies necessary for its operation and other analytics or advertising technologies.

Non-essential cookies requiring consent must remain disabled until accepted.

Visitors must be able to manage or withdraw consent through the available privacy preferences.

11. Children's Data

Bookings and purchases for children should be managed by parents or legal guardians where appropriate.

Photographs or recordings identifying children require an appropriate legal basis and any necessary permissions.

Purchasing a ticket does not automatically grant general permission to use a child's image for promotional purposes.

12. Data Security

MARBCN EVENTS applies appropriate technical and organisational measures to protect personal information.

13. Policy Changes

This policy may be updated to reflect legal, technical or organisational changes. The current version will be published on this page.